Withdrawal From Driver

If a driver leaves before the end of their contract period and a replacement isn't available, the company will refund the customer on a proportionate basis.

Withdrawal From Customer

If a customer leaves the service before the required contract period without prior notice, no fee will be refunded.

Refund Processing Time

Refunds will be processed within seven working days.

Service Unavailability

If the customer has paid in advance and the company fails to provide a driver within seven days, the customer can apply for a refund, and the full amount will be refunded within seven working days.